Terms of service

TERMS OF SERVICE

Last updated: 9 July 2026

1. Overview

This website is operated by Pluckley Ghost Company. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service"), including those additional terms and conditions and policies referenced herein. These Terms apply to all users of the site.

2. Online Store Terms

By agreeing to these Terms, you confirm that you are at least 18 years of age. You may not use our products for any illegal or unauthorised purpose. You must not transmit any worms, viruses, or any code of a destructive nature.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable.

4. Prices and Payment

All prices are displayed in GBP (£). We reserve the right to modify prices at any time without notice. Payment must be received prior to the acceptance of an order.

5. Products and Services

Certain products or services may be available exclusively online. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.

6. Accuracy of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

7. Consumer Rights (UK)

Nothing in these Terms affects your statutory rights under UK law, including your rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You have the right to cancel an order within 14 days of receipt without giving a reason (where applicable to goods).

8. Limitation of Liability

To the fullest extent permitted by law, Pluckley Ghost Company shall not be liable for any indirect, incidental, special, or consequential damages. Our liability to you shall not exceed the amount paid by you for the relevant product or service.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes.

11. Contact Information

Questions about the Terms of Service should be sent to us via our contact page at pluckleyghostcompany.com.